Política de privacidad

Last Updated: May 18, 2025

At Solavi Living ("we," "us," or "our"), your privacy matters. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or otherwise engage with us through our services (collectively, the "Services").

By accessing or using our website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Updates to This Policy

We may modify this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

2. Personal Information We Collect

Information You Provide Directly:

  • Contact information (name, email, phone, shipping/billing address)
  • Account details (username, password, security data)
  • Order details (product, payment, shipping)
  • Customer support interactions

Information Collected Automatically:

  • Device/browser information
  • IP address
  • Site usage data (via cookies, web beacons, pixels, etc.)

Information from Third Parties:

  • Shopify (storefront and payment processing)
  • Payment providers
  • Analytics and marketing partners

3. How We Use Your Information

  • Process orders and transactions
  • Manage your account and preferences
  • Provide customer support
  • Improve our Services
  • Send transactional and promotional communications
  • Detect and prevent fraud or misuse

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us understand usage, customize content, and deliver relevant advertising. You may opt out via your browser settings or enable Global Privacy Control (GPC) where supported.

Learn more: Shopify Cookies Policy

5. Disclosing Personal Information

  • With service providers (e.g., payment processors, shipping partners, analytics vendors)
  • With business or marketing partners (only as permitted by law)
  • To comply with legal obligations
  • In connection with a business transfer (e.g., merger or sale)

We do not sell or share your sensitive personal data without consent.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Request data portability
  • Restrict or object to data processing
  • Withdraw consent where applicable
  • Appeal denied requests

To exercise your rights, contact us at hello@solaviliving.com.

7. Children's Privacy

Solavi Living does not knowingly collect personal information from children under 16. If you believe a child has provided us with information, please contact us to request deletion.

8. Data Retention & Security

We retain personal data as needed for legal, contractual, and operational purposes. We implement reasonable safeguards to protect your information, but we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed outside your country. Where required, we use legal mechanisms such as Standard Contractual Clauses to ensure adequate protection.

10. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing personal information.

11. Contact Us

If you have questions or concerns, or if you would like to exercise your rights under applicable law, please reach out to us:

Solavi Living
Nevann LLC
12621 North Tatum Boulevard, #1769
Phoenix, AZ 85032
hello@solaviliving.com